Alte Roofing & Siding

Privacy Policy

How we collect, use, and safeguard your information — including our text messaging (SMS) practices.

Last updated: July 2026

Alte Roofing & Siding (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you communicate with us by phone, email, website forms, or text messaging (SMS), and outlines your choices regarding your data. By using our services or interacting with our website, you consent to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: name, address, email address, phone number, and other contact details you provide.
  • Transactional Information: details regarding your interactions with us, including service requests, project history, estimates, invoices, and payments.
  • Technical Data: information about how you interact with our website, such as your IP address, browser type, and browsing activity.

2. How We Use Your Information

We use your information to:

  • Provide roofing and siding services, estimates, and customer support.
  • Communicate with you regarding project updates, scheduling, and other service-related information.
  • Send SMS and email messages related to project updates, reminders, or promotional offers, as permitted by applicable law.

3. Text Messaging (SMS) Consent

By providing your phone number and submitting a form on our website, you consent to receive text messages and phone calls from Alte Roofing & Siding, including marketing and promotional messages as well as service-related messages regarding appointments, estimates, and project updates. Our message frequency may vary.

  • Message and data rates may apply.
  • You can opt out of SMS messages at any time by replying STOP to any message from us.
  • Reply HELP to any message for assistance, or contact us using the details below.

Our SMS communications comply with applicable A2P 10DLC regulations. No personally identifiable information will be shared with third parties or affiliates for marketing purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Sharing and Disclosure

We may share your personal information with:

  • Service Providers: third parties who help us operate our business, such as payment processors, scheduling services, and SMS/CRM providers.
  • Legal Compliance: regulatory authorities or law enforcement, if required by law or in response to valid legal process.

We do not sell or rent your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. Despite these efforts, no security measure is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

  • Access and Update: you may access or update your personal information by contacting us directly.
  • Opt-Out: you may opt out of SMS or email communications as outlined above.
  • Request Deletion: you may request deletion of your personal information, subject to legal or regulatory requirements.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us: